Centralize your technical operations
Centralize all essential data, document every exchange, and monitor the progress of your operations in real time to maximize the effectiveness of your technical support.
Trusted by over 150 companies globally to support over 500 users.
Reduction of after-sales service costs
Increased first call resolution rate
Improvement customer satisfaction
Management and tracking operations
With Kolus, reinvent your tracking of technical operations. Enjoy complete visibility and seamless activity tracking with our advanced ticketing system.
Each intervention is accurately archived, providing a detailed and reliable history for each action.
Use our KPI dashboards to assess your operations and promote continuous improvement.
Sort and categorize your interventions by customer, type of intervention or equipment, thus facilitating access and follow-up.
Identify and respond to recurring issues with our advanced tag system, improving prevention and resolution.
Our intuitive filters allow you to instantly locate the necessary information, thus improving the efficiency of your after-sales service.
Generate, download and share your intervention reports
Maintain absolute control on your operations with Kolus
Easy setup and intuitive
Define tag categories to classify your interventions effectively.
Assign specific tags for quick identification.
Record critical details of each interaction, including contact data and equipment information.
Use the serial number for detailed tracking of each piece of equipment.
Full history and accessibility
Access a unified directory of all your interventions.
Filter files by various criteria for a detailed analysis.
Search accurately, including by serial number.
Export data for detailed audits and optimal management.
Seamless integrations with your systems
Kolus integrates with market-leading CRM, CMMS, and ERP solutions for centralized data management and enhanced collaboration between your teams.
.svg)
Don't wait any longer—try it for free today.
Nouveau e-book
Lorem ipsum dolor sit amet consectetur. Volutpat pellentesque turpis eros Lorem ipsum dolor sit amet consectetur.
Book a demo
Video assistance that simplifies your customer service. Intuitive, adaptable and scalable.